Today, telecommunication has advanced so much that the use of cellphones has almost replaced old model telephones. It is true that some cellphones have the ability to make video calls, however, making video calls may not be possible at all times. This, therefore, makes a caller to depend on the sound of your voice to deduce meanings of what you are saying.
Telephone etiquettes are set of rules that you apply when making or receiving calls. It requires talking to a caller in a respectful manner not minding your caller’s shortcomings in communication. For instance, talking with a pleasant voice, allowing your caller time to talk before responding, and giving polite responses, are etiquettes that make a telephone conversation pleasant.
Proper telephone etiquettes should not only apply to business professionals. It is something everyone should have.
Your telephone etiquette gives your caller an impression of who you are. You should be careful each time you answer a call in order not to create a bad impression of yourself.
Cole Pike
